I don’t think your stripe integration works properly.
I have a white label account with multiple companies in it. I have customer invoicing set up and I have had the manager of each company log in and add a credit card on file with Callrail.
I have connected Callrail to our stripe account.
I can see the Callrail invoices in our account for each company but the status shows unpaid.
I checked our Stripe account and there is not any charges related to the invoice.
Is it possible that the invoice didn’t get billed in Stripe correctly because the credit card was added after the invoice was generated?
If so we need a way to click a button to manually push the charge through.