Slack integration doesn't let you post to private channels


#1

When I connected to Slack it’s great. It notifies me directly but I want it to notify the other individuals on the team for this company. Though not everyone. There is a sales team that handles all the leads but everyone else does not need access to this. Though if I make a private channel that channel is not available to add CallRail too. It’s not a choice, and I have tried multiple ways to add it to that channel to not a success. Making the integration pretty much useless for the team as it creates an issue.


#2

Hi @webgenii,

Thank you for this feedback. We are aware of this limitation and currently working on improvements. I’ll keep you posted on updates for this feature.

Thank you for being a CallRail customer and a member of our community!

Christina