Memorized tags for frequent callers


#1

We tag, then export our calls to our leads DB. We have to go in and manually tag all of our vendor, staff, etc. calls. It would be GREAT to have them automatically tagged, and would be a timesaver, and error saver.


#2

Hi @Falasirirugs,

This is an interesting request! What kind of automation are you looking for? Examples:
-Always tag a certain number with X?
-If call as greater than X seconds then tag with Y?

Are those the types of automation you are looking for? Or something different?