I wonder if you can help me.
I’m trying to setup a healthcare client of mine with call tracking and a CRM. My hope was to avoid Salesforce. Almost all CRMs I’d reached out to were not HIPPA-compliant and weren’t willing to sign a BAA. I found eventually that Zoho CRM would sign a BAA !!
I’d not used Zapier previously, but knew that it was capable of getting calls tracked in CallRail to create new leads in Zoho.
Unfortunately, it turns out Zapier itself isn’t HIPAA-complient or willing sign a BAA and CallRail is denying them access.
Can anyone offer some insights or suggestions?
Here are two options I can think of, but looking for any others
- I’ve been quoted minimum of $3k (100 hours) by a developer to build a customer integration.
- Alternatively, there is always Salesforce – I just know that it can be pricey and I didn’t find it very intuitive at my previous company.