Have text messaging allow images


#1

Often clients want to send me an image via text but can’t do it with the current system.


#2

Agreed, we very much need this feature. I’m thinking of moving our texting over to Twilio b/c they support MMS.


#3

Hi @servent1,

We definitely see how sending and receiving images with your clients is important for our customers. MMS is something that has been around for a while, and seems common place now. Unfortunately, there are a few hurdles in how it is built that make it very difficult to implement on services like ours. It’s on our long-term roadmap to tackle, but we don’t have a great solution in the near future.

Thank you for being a member of our community and a CallRail customer!
Christina


#4

Couldn’t agree more! In this day and age, all our clients expect us to be able to use MMS. I love callrail, but because of this am exploring other services (like JustCall.io) that allow MMS.