Enabling click to call within Zoho CRM


#1

We use Zoho CRM and Callrail.

We would like to enable the click-to-call feature within browser while logging into Zoho CRM. When in Zoho CRM we would like to click the phone icon next to telephone number in browser and have it make the call using Callrail for outbound call.

Has anyone done this or can make any recommendations?


#2

I’m trying to do the exact same thing with my Pipedrive CRM and its sooo frustrating how little information there is on something that seems like it should be simple. I just wanted you comment here in case someone ever post a solution.