Capture Custom Cookies for Webhooks Not Working


I am setting custom cookies for clientId and userId in our web application and we have set a ‘call-modified’ webhook in CallRail integration settings but when we receive the data from the webhook the custom cookies are not included.

Can you confirm if the call-modified webhook payload is supposed to contain the custom cookies we are capturing?


Hi @jamesscaggs, this looks like it could be better answered by one of our Support Engineers while looking at the specific account you’re experiencing this with.

I’ve gone ahead and submitted a ticket for you. They’ll be reaching out shortly and will take a deeper look into this. :slight_smile: