Add TEL: prefix to number links in HTML email notifications


Our client is using the default Apple mail app in iOS. He receives email notifications following received or missed calls. He’s asking us about the phone numbers in that email. For some reason, iOS does not allow the user to easily tap the phone number of the person who called to dial from their cell.

The Click to Call application in Callrail works OK, but is not necessarily needed when they want to just quickly call the person back.

Would you be able to modify the template to include the ‘tel://’ link so these can be easily tapped?


Hi @dglasgo1 - Thanks for submitting this request! This is something I believe our product team has discussed, and I’ll go ahead and submit it as a feature request as I can see how that would be very helpful. I’ll give you an update when I know something more about potential timeline.